At You and Me(GREEN DESIGN), we aim to ensure that your custom products are delivered promptly and securely. Please read the following shipping details to understand our shipping process and timelines.
1. Shipping Methods and Delivery Times
We offer reliable shipping methods to deliver your orders in the most efficient way possible. Shipping times may vary based on your location and the type of product ordered.
- Domestic Shipping (India):
- Standard Shipping: Typically delivered within 5-7 business days.
- Express Shipping: Typically delivered within 2-3 business days.
- International Shipping:
- Delivery times vary based on the destination. Typically, orders are delivered within 7-14 business days.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances such as weather conditions or logistical issues.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping fee will be displayed at checkout before you complete your purchase.
3. Order Processing
- Orders are typically processed within 1-2 business days from the time of purchase.
- If there are any delays or issues with your order, you will be notified as soon as possible.
Please note that our business days are Monday to Friday, excluding holidays.
4. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email, so you can track your shipment in real-time.
5. Shipping Restrictions
- We currently ship to India.
- We do not ship to P.O. boxes. Please provide a valid street address for delivery.
6. Damaged or Lost Shipments
- Damaged Items: If your order arrives damaged, please contact us immediately within 7 days of delivery. You may be required to provide photographic evidence of the damage.
- Lost Shipments: In case of lost shipments, please contact us within 14 days of the estimated delivery date. We will assist in investigating the issue with the carrier.
7. Customs and Import Duties (International Orders)
For international orders, please note that your shipment may be subject to customs fees, import duties, or taxes imposed by your country. These additional charges are the responsibility of the customer.
8. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at:
You and Me(GREEN DESIGN)
Email: arjun@youandmetshirt.in
Phone: +91 97860 60055,8110000500
